Refund policy

Every The Card Ahead item is printed to order especially for you. Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, colour preference or ordering the wrong item.  
Please check the product description and sizing information carefully before placing your order.  
If your order arrives damaged, defective, misprinted or you receive the wrong item, please contact us as soon as possible after delivery and include your order number and clear photographs of the issue. We will review the problem and arrange an appropriate replacement or refund where applicable.  
If a parcel is returned because an incorrect or incomplete delivery address was supplied at checkout, additional shipping charges may apply to resend the order.  
Nothing in this policy excludes or limits any rights you may have under applicable consumer law, including the Australian Consumer Law.  
For assistance with an order, please contact us through the contact details provided on our website.